Beware of Unauthorized Agencies!
CMR (Convention Management Resources) is the official hotel management company for the 2017 AUSA ILW Global Force Symposium and Exposition. No other hotel management company or travel agency is authorized to place reservations on behalf of AUSA ILW. These companies have not entered into agreements with the Huntsville hotels and are not able to guarantee rates and accommodations during the dates of the conference. Should you be contacted by any other agency other than CMR, send us a message through the AUSA GF Housing Support Center.
Hotel Shuttles: Shuttle service between the participating hotels (except the Embassy Suites) and the Von Braun Center will be provided on event days only. Shuttle maps and schedules will be provided at a later date.
Hotel Reservation Deadline: Monday, 13 February 2017 at 9:00 PM ET
Hotel Reservations: You may reserve your hotel room in one of the following ways:
Online: You may reserve rooms online beginning at 12:00 ET, Tuesday, 18 October 2016:
Phone: Beginning Tuesday, 18 October 2016 at 12:00 ET, AUSA housing agents will be available to accept reservations as well as provide information on the AUSA official hotels Monday through Friday from 9:00 am – 9:00 pm, U.S. ET. Once your reservation is complete, you will receive immediate confirmation by email or fax. AUSA Housing can be reached toll-free in the U.S. and Canada at 855-559-2483 or for international callers at 928-263-8235. When calling AUSA Housing, be certain to have the following information:
- Arrival and departure dates
- Hotel preferences
- Credit card number
- Your address, phone number, fax number, and email address
- Any special requests
Guarantee: All reservations must be guaranteed with either a major credit card (AMEX, Visa, or MasterCard) or a check in the amount of $300 for one night’s room and tax. Make checks payable to Convention Management Resources, Inc.
Changes and Cancellations: Individual cancellations and changes may be made up to 48 hours prior to arrival. For blocks of 10 rooms or more, the cancellation deadline is Wednesday, 1 February, 2017. Cancellations and changes may be made:
- Online at the AUSA Housing website (for reservations guaranteed with credit card only)
- By calling AUSA Housing at 855-559-2483 or 928-263-8235
Your credit card will be charged one night’s room and tax or your check deposit will be forfeited if you cancel your reservation less than 48 hours before your confirmed arrival date. If you fail to arrive on the date confirmed by AUSA Housing, your credit card will be charged one night’s room and tax or your check will be forfeited. All subsequent nights of the reservation will be canceled.